Privacy Policy

 

Last Updated: 1/15/26

True North Auto is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you visit or make a purchase from "truenorth-auto.com" (the “Site”).

By using our Site, you consent to the data practices described in this Privacy Policy.

1. What Information We Collect

We may collect the following types of information:

Personal Information You Provide

• Full name

• Billing and shipping address

• Email address

• Phone number

• Payment information (processed securely by third-party payment providers)

• Account login credentials

• Order history and purchase details

Automatically Collected Information

• IP address

• Browser type and device information

• Operating system

• Pages visited and time spent on the Site

• Referring website or traffic source

Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies to improve functionality, analyze traffic, and personalize user experience.

 

2. How We Collect Information

We collect information when you:

• Create an account

• Place an order

• Subscribe to emails or marketing communications

• Contact us via email or contact forms

• Browse the Site (via cookies and analytics tools)

 

3. Why We Collect Personal Information

We collect personal information to:

• Process and fulfill orders

• Communicate with you about purchases, shipping, or account-related matters

• Provide customer support

• Improve our products, services, and website functionality

• Send promotional or marketing communications (where permitted by law)

• Detect and prevent fraud, abuse, or security issues

• Comply with legal and regulatory requirements

 

4. How We Store, Use, Share, and Disclose Personal Information

Storage and Security

We take reasonable administrative, technical, and physical measures to protect your personal information. Payment data is handled by secure, third-party payment processors and is not stored on our servers.

Use of Information

Your information is used strictly for business operations, order fulfillment, and communication purposes as outlined in this policy.

Sharing of Information

We may share your personal information with:

• Third-party suppliers and dropshipping partners to fulfill orders

• Payment processors (e.g., credit card processors, PayPal)

• Shipping and logistics providers

• Website hosting, analytics, and marketing service providers

• Legal or regulatory authorities when required by law

We do not sell or rent your personal information to third parties.

 

5. Communication With Site Visitors

We may communicate with you via:

• Email (order confirmations, shipping updates, account notices)

• Phone or SMS (if provided and necessary for order fulfillment)

• Marketing emails or promotions (you may opt out at any time)

You can unsubscribe from marketing communications by using the link included in our emails or by contacting us directly.

 

6. Information Collected From Minors

Our Site is not intended for individuals under the age of 18, and we do not knowingly collect personal information from minors.

If we become aware that personal information has been collected from a minor without parental consent, we will take steps to delete such information promptly.

 

7. Cookies and Tracking Choices

Most web browsers allow you to control cookies through browser settings. Disabling cookies may affect Site functionality but will not prevent you from browsing publicly available content.

 

8. Privacy Policy Updates

We reserve the right to modify this Privacy Policy at any time. Changes will take effect immediately upon posting to the Site.

We encourage you to review this policy periodically. Your continued use of the Site after updates constitutes acceptance of the revised Privacy Policy.

 

9. Contact Information

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us:

True North Auto 
Email: Sales@truenorth-auto.com